Solutions / Patient-facing service assistance

Clearer information and simpler patient service journeys.

Help patients find approved facility information, navigate services and request appointments while keeping clinical decisions with qualified professionals.

Designed for your workflow

Practical intelligence, built around outcomes.

Explore how healthcare experiences can fit your business, with configuration and oversight built into the process.

01

Service navigation

Help patients locate departments, services and facility details.

02

Administrative requests

Guide non-clinical appointment and contact workflows.

03

Safety-aware handoff

Direct emergencies and medical advice requests to appropriate human resources.

From setup to value

A clearer path from idea to live experience.

Start with the experience your customers need. Configure the right context, integrations and guardrails, then validate the journey before launch.

Designed for Clinics, healthcare providers and medical groups
01

Define approved non-clinical knowledge and data boundaries

Configure, validate and refine with your team before scaling.

02

Configure escalation, privacy and appointment workflows

Configure, validate and refine with your team before scaling.

03

Review scenarios with your clinical and compliance teams

Configure, validate and refine with your team before scaling.

A conversation in context

Experience a more helpful first conversation.

A sample interaction to illustrate how an AI assistant can guide visitors using your approved content and configured workflows.

Facility directoryAppointment requestsApproved patient FAQsHuman escalation

ARIA Voice Agent

AI voice + live avatar experience

Preview
Elena — ARIA AI avatar preview
Elena · Avatar preview
Voice + lip-sync
Hi! I’m Elena, your ARIA AI assistant. I can answer questions, qualify leads and help schedule meetings.
Can I speak with an AI agent?
Yes! ARIA supports natural voice conversations, live transcripts and animated avatar lip-sync.
Send a message...
Book live demo

Interactive avatar selection · Illustrative conversation · Live voice and lip-sync available in configured agent sessions

Designed for measurable workflows

Give your team more clarity at every step.

01 / Outcome

Clear service navigation

Configure your agent, connect approved data sources and review performance with your team.

02 / Outcome

Simpler administrative requests

Configure your agent, connect approved data sources and review performance with your team.

03 / Outcome

Safety-focused handoffs

Configure your agent, connect approved data sources and review performance with your team.

Frequently asked questions

Questions before you get started?

These answers describe possible configured workflows, not a guarantee that every integration is active by default.

Ask our team
Can it answer medical questions?+

It should not diagnose, prescribe or replace clinical judgment. Route medical questions to qualified professionals.

Can it help patients book?+

Administrative appointment requests can be supported where configured.

How is patient information handled?+

Data handling requires appropriate privacy, security and regulatory review for your deployment.

Explore more

More ways to put AI to work.

All platform features

AI Sales & SDR

Help prospective buyers discover your offer, clarify their needs, capture business context and move naturally toward a booked meeting.

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Customer Support

Make support knowledge more accessible with a conversational agent that helps customers find answers and navigate supported service requests.

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E-commerce

Make shopping more conversational with product guidance, store-aware assistance and customer journeys designed around discovery and service.

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Bookings & Appointments

Bring availability, qualification and booking guidance into a single conversational journey for your prospective customers.

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IT & Technology

Help software buyers, IT service prospects and existing customers find relevant information, describe technical requirements and connect with the right team.

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Law Firms

Provide clear firm information, help visitors identify the appropriate practice area and capture consultation requests without presenting AI responses as legal advice.

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Dental Clinics

Help prospective and existing patients explore services, ask general questions and request appointments with a friendly digital assistant.

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Shopify Stores

Support shoppers with catalog exploration, product variations, availability questions and connected order journeys where authorized Shopify integrations are enabled.

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Real Estate

Answer listing questions, capture buyer or renter preferences and coordinate viewing requests through conversational experiences.

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Your next move

Explore Healthcare with ARIA SDR.

Walk through a realistic customer journey with our team and see how your workflows could fit the platform.