01
Guided discovery
Help shoppers explore products by their preferences and questions.
Solutions / Conversational commerce
Help shoppers discover the right product with less friction.
Make shopping more conversational with product guidance, store-aware assistance and customer journeys designed around discovery and service.
Designed for your workflow
Practical intelligence, built around outcomes.
Explore how e-commerce experiences can fit your business, with configuration and oversight built into the process.
02
Connected store context
Use configured commerce integrations for product and order-related journeys where enabled.
03
Post-purchase help
Guide customers toward supported order, return and service options.
From setup to value
A clearer path from idea to live experience.
Start with the experience your customers need. Configure the right context, integrations and guardrails, then validate the journey before launch.
Designed for Online retailers and commerce brands
01
Connect supported commerce data and configure your catalog
Configure, validate and refine with your team before scaling.
02
Define discovery, order and support workflows
Configure, validate and refine with your team before scaling.
03
Test the shopping journey before publishing
Configure, validate and refine with your team before scaling.
A conversation in context
Experience a more helpful first conversation.
A sample interaction to illustrate how an AI assistant can guide visitors using your approved content and configured workflows.
Product catalogOrder serviceReturns policyCustomer support
ARIA Voice Agent
AI voice + live avatar experience
Elena · Avatar preview
Voice + lip-sync
Hi! I’m Elena, your ARIA AI assistant. I can answer questions, qualify leads and help schedule meetings.
Can I speak with an AI agent?
Yes! ARIA supports natural voice conversations, live transcripts and animated avatar lip-sync.
Send a message...
Interactive avatar selection · Illustrative conversation · Live voice and lip-sync available in configured agent sessions
Designed for measurable workflows
Give your team more clarity at every step.
01 / Outcome
Guided discovery
Configure your agent, connect approved data sources and review performance with your team.
02 / Outcome
Better customer journeys
Configure your agent, connect approved data sources and review performance with your team.
03 / Outcome
Clearer support requests
Configure your agent, connect approved data sources and review performance with your team.
Frequently asked questions
Questions before you get started?
These answers describe possible configured workflows, not a guarantee that every integration is active by default.
Ask our teamDoes it work beyond Shopify?+
Commerce workflows depend on the store platform and supported integrations.
Can it recommend products?+
It can guide customers using configured catalog information and preferences.
Can it support returns?+
It can explain approved policies and guide supported return requests.
Explore more
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Bring availability, qualification and booking guidance into a single conversational journey for your prospective customers.
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Help patients find approved facility information, navigate services and request appointments while keeping clinical decisions with qualified professionals.
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Answer listing questions, capture buyer or renter preferences and coordinate viewing requests through conversational experiences.
Explore solutionYour next move
Explore E-commerce with ARIA SDR.
Walk through a realistic customer journey with our team and see how your workflows could fit the platform.