01
Technical discovery
Capture technology stack, project scope, timelines and requirements.
Solutions / Technical service experiences
Turn technical questions into confident next steps.
Help software buyers, IT service prospects and existing customers find relevant information, describe technical requirements and connect with the right team.
Designed for your workflow
Practical intelligence, built around outcomes.
Explore how it & technology experiences can fit your business, with configuration and oversight built into the process.
02
Product guidance
Explain approved services, software capabilities and implementation approaches.
03
Support routing
Guide technical questions toward documentation or the appropriate team.
From setup to value
A clearer path from idea to live experience.
Start with the experience your customers need. Configure the right context, integrations and guardrails, then validate the journey before launch.
Designed for Software companies, MSPs and IT consultancies
01
Add your approved technical documentation and service catalog
Configure, validate and refine with your team before scaling.
02
Configure qualification questions and handoff rules
Configure, validate and refine with your team before scaling.
03
Test technical scenarios before deploying
Configure, validate and refine with your team before scaling.
A conversation in context
Experience a more helpful first conversation.
A sample interaction to illustrate how an AI assistant can guide visitors using your approved content and configured workflows.
Technical knowledge baseCRM and lead captureSupport ticketing workflowsMeeting calendar
ARIA Voice Agent
AI voice + live avatar experience
Elena · Avatar preview
Voice + lip-sync
Hi! I’m Elena, your ARIA AI assistant. I can answer questions, qualify leads and help schedule meetings.
Can I speak with an AI agent?
Yes! ARIA supports natural voice conversations, live transcripts and animated avatar lip-sync.
Send a message...
Interactive avatar selection · Illustrative conversation · Live voice and lip-sync available in configured agent sessions
Designed for measurable workflows
Give your team more clarity at every step.
01 / Outcome
More structured technical inquiries
Configure your agent, connect approved data sources and review performance with your team.
02 / Outcome
Faster routing to specialists
Configure your agent, connect approved data sources and review performance with your team.
03 / Outcome
Consistent product information
Configure your agent, connect approved data sources and review performance with your team.
Frequently asked questions
Questions before you get started?
These answers describe possible configured workflows, not a guarantee that every integration is active by default.
Ask our teamCan it answer technical product questions?+
Yes, from approved documentation and configured knowledge. Complex issues can be routed to a person.
Can it qualify project inquiries?+
It can collect scope, timeline, budget range and preferred follow-up method.
Does it connect to our help desk?+
Integration depends on your configured tools and available permissions.
Explore more
More ways to put AI to work.
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Help prospective buyers discover your offer, clarify their needs, capture business context and move naturally toward a booked meeting.
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Make support knowledge more accessible with a conversational agent that helps customers find answers and navigate supported service requests.
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Make shopping more conversational with product guidance, store-aware assistance and customer journeys designed around discovery and service.
Explore solutionBookings & Appointments
Bring availability, qualification and booking guidance into a single conversational journey for your prospective customers.
Explore solutionLaw Firms
Provide clear firm information, help visitors identify the appropriate practice area and capture consultation requests without presenting AI responses as legal advice.
Explore solutionDental Clinics
Help prospective and existing patients explore services, ask general questions and request appointments with a friendly digital assistant.
Explore solutionShopify Stores
Support shoppers with catalog exploration, product variations, availability questions and connected order journeys where authorized Shopify integrations are enabled.
Explore solutionHealthcare
Help patients find approved facility information, navigate services and request appointments while keeping clinical decisions with qualified professionals.
Explore solutionReal Estate
Answer listing questions, capture buyer or renter preferences and coordinate viewing requests through conversational experiences.
Explore solutionYour next move
Explore IT & Technology with ARIA SDR.
Walk through a realistic customer journey with our team and see how your workflows could fit the platform.